Privacy Policy

DAZZIN respects your privacy. This policy explains what information we collect when you visit or shop at our store, how we use it and who we share it with.

Information we collect

When you place an order, we collect:

  • Your name, phone number and email address
  • Your delivery address and city
  • The products you order and the order value
  • Notes you add at checkout

When you browse our store, we collect:

  • Your device type, browser and general location
  • Pages you visit and products you view
  • Cookie data, explained in our Cookies Policy

When you contact us on WhatsApp or by email, we keep the messages and order details you share.

How we use your information

  • To process, pack and deliver your order
  • To send order confirmations and tracking updates by SMS or WhatsApp
  • To handle returns, replacements and refunds
  • To answer your questions and complaints
  • To prevent fake orders and fraud
  • To improve our website and product range
  • To send offers, only if you agree to receive them

Who we share it with

We never sell your personal information. We share only what is needed with:

  • Courier companies, to deliver your parcel and collect cash on delivery
  • Shopify, the platform that runs our store and stores order data
  • Payment providers, when you pay online [confirm: card, JazzCash, easypaisa]
  • Analytics tools that show how visitors use our site [confirm: Google Analytics]
  • Advertising platforms that measure our ads [confirm: Meta Pixel, Google Ads]
  • Government or legal authorities, when the law requires it

Payment information

DAZZIN does not store your card details. Online payments are handled by secure payment providers. With cash on delivery, no payment data is collected online.

How long we keep your data

We keep order records for as long as needed for delivery, returns, accounts and legal reasons. Marketing data is removed when you unsubscribe.

Your choices

  • Ask us for a copy of the personal data we hold about you
  • Ask us to correct wrong details
  • Ask us to delete your data, unless we must keep it by law
  • Stop marketing messages at any time by replying STOP or messaging us

Keeping your data safe

Our store runs on Shopify, which uses encrypted connections (HTTPS) to protect your data. Only staff who handle orders can see your details.

Children

Our store is not meant for children under 18. Young buyers should order with a parent or guardian.

Links to other sites

Our pages may link to other websites, such as social media. Those sites have their own privacy policies.

Changes to this policy

We may update this policy from time to time. The new version will show a fresh effective date on this page.